Knight Pegasus Airsoft

Knight Pegasus Airsoft is committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our services, including through our website, emails, and in-person events.

1. Information We Collect

We collect information in the following ways:

a) Personal Information You Provide

When you register for events, purchase tickets, contact us, or engage with our services, we may collect personal information, including but not limited to:

• Name
• Email Address
• Phone Number
• Billing and Shipping Address
• Payment Information
• Emergency Contact Information
• Any other details you provide to us directly

b) Automatically Collected Information

When you visit our website, certain information is automatically collected, such as:

• IP Address
• Browser Type and Version
• Device Information
• Pages Visited and Duration
• Cookies and Tracking Data

2. How We Use Your Information

We use the personal data we collect for the following purposes:

• Event Registration and Ticketing: To manage and process your registration, ticket purchases, and participation in airsoft events.
• Customer Support: To respond to inquiries, provide assistance, and address any concerns.
• Marketing Communications: To send updates, promotions, and event information (you may opt-out at any time).
• Security and Safety: To ensure participant safety and emergency preparedness.
• Legal Compliance: To comply with legal obligations and regulations.
• Website Improvements: To monitor website performance and improve user experience.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: We may share data with trusted third-party vendors (e.g., payment processors) to facilitate transactions and provide services.
• Legal Obligations: We may disclose your information if required by law or to protect the rights, safety, and property of Knight Pegasus Airsoft and its participants.
• Event Logistics: In the case of emergencies, we may share necessary contact or health-related information with event staff or medical professionals.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure. This includes using secure servers, encryption of sensitive data, and limiting access to personal information to authorized personnel only. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights

You have the following rights regarding your personal data:

• Access and Correction: You may request access to the personal data we hold about you and request corrections if it is inaccurate.
• Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.
• Marketing Preferences: You can opt-out of receiving promotional communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.
• Data Portability: In certain circumstances, you may request a copy of your data in a portable format.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and customize content. You can choose to disable cookies through your browser settings, though this may affect your ability to use certain features of our site.

7. Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites, and we encourage you to review their privacy policies.

8. Children’s Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children without parental consent. If we become aware that we have inadvertently collected such data, we will take steps to delete it.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Knight Pegasus Airsoft
Email: support@knightpegasusairsoft.uk